Customer Ref: 36326981

Our premium brand Automotive client is currently recruiting for the following role:

Workforce Analyst – Customer Relationship Centre - £21.88/hr (Inside IR35) - Coventry & Hybrid - 9 months (potential for yearly renewal)

Role Overview:
We are looking for a passionate, self-motivated Workflow & Real-Time Analyst to join our Customer Relationship Centre team. This role is integral to our daily operations and requires a dedicated individual who thrives in a fast-paced, dynamic environment.
You will be responsible for monitoring live service performance, managing resources in real time, and producing insightful reports to support operational decisions. Your work will help ensure optimal service levels, efficient staffing, and a smooth customer experience. Your people skills need to be paramount to coach and guide team members daily to enable the centre to deliver the best service possible.
A key part of your role will involve supporting the modernisation of the CRC’s workflow management system, transitioning from legacy platforms to a more advanced workforce management ecosystem. With the planned introduction of Calabrio, experience with this system is highly desirable.

Key Responsibilities:
Real-Time Monitoring: Oversee call lines and online chat activity to ensure efficient handling throughout the day.
Resource Management: Adjust staffing and agent codes in real time to maintain service levels and operational flow.
Inbox Oversight: Monitor and respond to the real-time inbox, ensuring timely action and communication.
Schedule Management: Create and maintain weekly schedules to ensure adequate coverage across all channels.
Reporting & Analysis: Produce contact volume reports and analyse performance trends to support decision-making.
Trend Identification: Use data to identify patterns and recommend adjustments to improve efficiency and customer experience.
Collaboration: Work closely with team leaders and operational managers to align resource planning with business needs.

What We’re Looking For:
Hardworking & Committed: A reliable team player who takes ownership of their responsibilities.
Multi-Tasker: Able to manage multiple priorities without compromising quality.
Approachable & Supportive: Builds positive relationships and communicates effectively with colleagues.
Trustworthy: Maintains confidentiality and demonstrates integrity in all tasks.
Strong Communication Skills: Clear, concise, and confident in both written and verbal communication.
Data-Driven: Comfortable working with data to draw insights and support operational decisions.
Excel Proficiency: Skilled in using Excel formulas and functions to automate tasks, analyse data, and build reports.
Experience with Calabrio or similar WFM platforms is highly desirable.

Additional information:
This role is on a contract basis and is Inside IR35.
Employment Type: Full-Time - Office days Tue/Wed.
The services advertised by Premea Limited for this vacancy are those of an Employment Business.
Premea is a specialist IT & Engineering recruitment consultancy representing clients in the UK and internationally within the Automotive, Motorsport and Aerospace sectors.

The services advertised by Premea Limited for this vacancy are those of an Employment business.

Customer Ref: 36317179

Our premium brand Automotive client is currently recruiting for the following role:

NVH Modal test engineer - £27.21/hr (Inside IR35) – Warwickshire – 8 Months (potential for yearly renewal)

Duties:
Measurement, analysis and reporting of vehicle, system and component modal performance status to meet key gateway requirements. Responsible for lab-based transfer function measurement to support NVH attribute needs and NVH issue investigation, i.e. Transfer Path Analysis to support road, powertrain and simulator teams

- Undertake detailed correlation work in collaboration with CAE teams both internal and external to improve future models and simulations.
- Maintain the Modal lab workspace and ensure it is fit for use, and calibration compliant
- Support taskforce activities to solve complex engineering problems as required
- Maintain up to date method statements and processes for modal and systems testing

Skills:
- Experience within a modal testing environment and setup and use of impact hammer testing and shaker equipment
- Good understanding of NVH signal processing and analysis, especially modal, structural and transfer function analysis
- A methodical and detailed approach to planning, recording and executing high quality testing, and reporting
- Ability to effectively present and communicate complex NVH data
- Capable of working closely and collaboratively within a small team, inc. some coaching of apprentice colleague
- Ability to identify and propose continuous improvements and new methods of work
- Practical capability to carry out the basic fitting tasks necessary to set up and instrument tests, including ability to design new fixtures/rigs which can then be fabricated by the workshop teams.

Education:
- Degree or relevant equivalent experience

Additional information:
This role is on a contract basis and is Inside IR35.

The services advertised by Premea Limited for this vacancy are those of an Employment Business.
Premea is a specialist IT & Engineering recruitment consultancy representing clients in the UK and internationally within the Automotive, Motorsport and Aerospace sectors.

The services advertised by Premea Limited for this vacancy are those of an Employment business.

Customer Ref: 36292976

Our premium brand Automotive client is currently recruiting for the following role:


Skills:


Test Planner Vehicle Programme - £27.21/hr (Inside IR35) - Warwickshire (Hybrid potential)

Duties:
- Evaluate new vehicle content and changes to identify the impact on Ergonomics and communicate to relevant stakeholders in the team to coordinate response.
- Monitor vehicle content and ensure that the necessary Ergonomics requirements are active in the central engineering test management system throughout development.
- Lead point of contact for Design Verification (DV) testing for the Ergonomics team; including organising availability of physical and virtual vehicle test properties, maintaining the team's DV testing calendar and central engineering test management system, and ensuring team are aware of upcoming deadlines.
- Ensure completion of the Ergonomics team's DV testing, including test reports.
- Maintain a clear and up-to-date summary of Ergonomics status and priorities across all vehicles and share updates with integration teams and other stakeholders.
- Refresh and maintain team website to ensure internal team members and other departments can easily find information and resources.

Skills: Required:
- Strong organisational and time management skills.
- Analytical mindset with attention to detail.
- Proven ability to plan and coordinate activities for a team of around 40 people.
- Clear written and verbal communication skills.
- Strong interpersonal skills with confidence in working with senior stakeholders and cross-functional teams.
- Experience using Agile planning tools (e.g. Jira, Confluence).
- Familiar with workflow management tools (e.g. IBM Rational DOORS and IBM Engineering Workflow Management).
- Proficient with collaboration tools (e.g. SharePoint, Lucid).

Desirable:
- Experience working in an automotive environment and/or in an Ergonomics, Human Factors or HMI role.




Additional information:

This role is on a contract basis and is Inside IR35.

The services advertised by Premea Limited for this vacancy are those of an Employment Business.
Premea is a specialist IT & Engineering recruitment consultancy representing clients in the UK and internationally within the Automotive, Motorsport and Aerospace sectors.

The services advertised by Premea Limited for this vacancy are those of an Employment business.

Customer Ref: 36316982

Our premium brand Automotive client is currently recruiting for the following role:

Lead Engineer - Vehicle Energy Management - £34/hr (Inside IR35) - Warwickshire (hybrid potential) - 8 Months (potential for yearly renewal thereafter)

Duties:
The Integrated Energy Management Lead Engineer will take a leading role in:
Supporting the Efficiency Product Owner in the delivery of data-driven, intelligent, optimised energy nodes (sources of energy conversion) in pursuit of Vehicle Efficiency attributes (e.g. real world and homologated driving range and energy consumption) befitting modern luxury.
Collaborating with a wide range of business stakeholders and Engineers to deliver vehicle programmes against the teams Quality Operating Schedule (QOS; client’s framework for attribute delivery).

Identifying risks and opportunities in a robust data-driven manner with the purpose of informing and influencing business decisions and engineering direction related to vehicle energy nodes.
Reporting to the Vehicle Architecture’s Efficiency Product Owner and working within the Agile operating model, responsibilities will include:

- Supporting squads to plan and share work through facilitating focused and engaging scrum events
- Conduct daily stand-ups, sprint planning, and retrospectives
- Identifying and facilitating in the removal of impediments and risks
- Facilitating stakeholder collaboration wherever required
- Coordinating and contributing towards Vehicle Efficiency attribute verifications and data analysis
- Supporting effective Vehicle Efficiency attribute governance throughout vehicle programmes, identifying and making recommendations for how to handle risks and opportunities as they arise
- Collaborating with tools and methods teams to support development of Vehicle Efficiency attribute
- Where programme delivery imperatives allow, contribute and add value to continuous improvement project work
- Undertaking any other work as directed by their line manager in connection with their job as may be requested


Skills:
Essential:
- Knowledge and/or experience of working with Agile operating principles
- Strong communication and collaboration skills
- Evidence of a methodical, structured approach to problem solving
- Strong presentation skills with the ability to use data and visualisations to articulate complex risks, opportunities and recommendations in an easily digestible way

Desirable:
- Technical engineering background
- Experience of Vehicle attribute and/or vehicle system delivery

Education:
- Educated to Degree level (ideally with a focus on Mechanical or System Engineering)

Additional information:
This role is on a contract basis and is Inside IR35.

The services advertised by Premea Limited for this vacancy are those of an Employment Business.
Premea is a specialist IT & Engineering recruitment consultancy representing clients in the UK and internationally within the Automotive, Motorsport and Aerospace sectors.

The services advertised by Premea Limited for this vacancy are those of an Employment business.

Customer Ref: 36325712

Our premium brand Automotive client is currently recruiting for the following role:

Product Owner - Electrical Power System - £34/hr (Inside IR35) - Warwickshire (hybrid potential) - 8 Months (potential for yearly renewal)

Duties:
The Vehicle Efficiency team is responsible for vehicle efficiency across all programs. EEM is part of the team and are responsible for electrical efficiency for all powertrain variants.

We are seeking a highly motivated and experienced Product Owner Electrical Power System to drive the delivery and integration of a power supply system focusing on efficiency. This role is pivotal in ensuring seamless planning, coordination, and execution across cross-functional teams, with a strong emphasis on systems engineering principles. The successful candidate will take on a pivotal role ensuring alignment with customer expectations, technical feasibility, and programme timelines to deliver an efficient electrical system.

Key Responsibilities:
Electrical Efficiency Vision:
- Create and develop Electrical Efficiency Vision, representing the voice of the customer in all stages of feature development, with a strong understanding of energy and efficiency implications
- Create Visualisation Tools of electrical energy management data:
- Create and present concepts of electrical energy management strategies to a wide range of stakeholders.
Stakeholder Engagement:
- Influence & collaboration with stakeholders across levels and functions, leveraging natural leadership and interpersonal warmth.
Cross-Functional Communication:
- Act as the primary liaison in EEM you will represent the team across all engineering functions.
- Ensure consistent understanding and implementation of requirements across all stakeholders.
Change Management:
- Track changes and assess their impact on existing and future vehicle programmes.
- Lead updates to requirements and communicate changes effectively.

Required Skills & Experience:
- Knowledge of power supply systems and electrical architectures
- Excellent communication and stakeholder management skills.
- Knowledge of feature development and integration in automotive systems
- Understanding of systems engineering principles and V-model development processes.

Desirable Skills:
- Experience with CAE modelling toolsets
- Experience with requirements management tools (e.g. Dassault TRM, IBM DOORS).

Education:
- Graduate or postgraduate in an engineering discipline

Additional information:
This role is on a contract basis and is Inside IR35.

The services advertised by Premea Limited for this vacancy are those of an Employment Business.
Premea is a specialist IT & Engineering recruitment consultancy representing clients in the UK and internationally within the Automotive, Motorsport and Aerospace sectors.

The services advertised by Premea Limited for this vacancy are those of an Employment business.